Privacy policy.

Last updated: [9/23/25]

This Privacy Policy explains how RUKA LLC (“RUKA,” “we,” “our,” or “us”) collects, uses, and protects your personal information.

1. Information We Collect

We may collect:

  • Identifiers: such as your name, email address, or phone number when you sign up for a free class, join our mailing list, fill out our expansion form, or book a class.

  • Class & purchase details: such as which classes you attend and related preferences.

  • Online activity: limited data such as form submissions or cookies if you visit our website.

We do not knowingly collect personal information from individuals under 16.

2. How We Use Your Information

We may use your information to:

  • Confirm class bookings and send reminders.

  • Provide a free class or promotional offer.

  • Send you updates about RUKA classes, events, and special offers.

  • Improve our services and community experience.

3. Marketing Emails

By signing up, you agree to receive occasional marketing emails. You can unsubscribe anytime by clicking the link in our emails.

4. Sharing Your Information

  • We do not sell your information.

  • We may share your information only with trusted service providers (such as scheduling or email platforms) to help us operate.

5. Security & Retention

We take reasonable steps to protect your information. We keep your data only as long as needed for the purposes stated in this Policy or as required by law.

6. Your Rights

You may request to access or delete your personal information at any time by contacting us at hello@rukafitness.com.

Terms and conditions

Last updated: [9/23/25]

By booking or attending a RUKA class, purchasing a membership, or using our website, you agree to the following terms:

1. Cancellations & Rescheduling

  • No Refunds: All bookings are final. We do not issue refunds for cancellations.

  • Reschedules: You may reschedule your class at no additional cost up to 4 hours before class through our booking system.

  • Late Cancellations: Cancellations made within 4 hours of class must be requested by emailing hello@rukafitness.com. Reschedule requests will be considered on a case-by-case basis.

  • No Shows: If you do not communicate before class start time and/or arrive more than 15 minutes late, you will be marked as a no show. No shows will not be refunded or rescheduled.

2. Memberships & Packages

  • SAGE Plus: Includes 4 classes per month.

  • SAGE: Includes 1 class per month.

  • Credits Do Not Roll Over: Any unused class credits expire at the end of the billing cycle and do not carry over into the next month.

  • Same Reschedule Policy: The cancellation/reschedule policy above applies to membership credits.

  • Non-Transferable: Memberships, credits, and class packs are non-transferable and may only be used by the account holder.

  • No Refunds: Membership fees and credits are non-refundable once billed.

  • Policy Changes: RUKA reserves the right to change membership terms, pricing, or benefits. Members will be notified in advance.

3. Health & Liability Waiver

  • You should consult your physician before beginning any new exercise program.

  • By participating in RUKA classes (in-person or online), you acknowledge that physical exercise carries risk of injury and agree to participate at your own risk.

  • RUKA LLC and its instructors are not liable for any injuries, health conditions, or damages that may occur during or after participation.

  • By attending a RUKA class, you release RUKA LLC and its instructors from any and all claims, demands, or causes of action arising from participation.

4. General Terms

  • RUKA reserves the right to change or cancel classes, promotions, or schedules at any time.

  • All class content, branding, and materials are the property of RUKA LLC. Please do not copy or redistribute without permission.

  • These Terms & Conditions are subject to change. Updated terms will be posted on our website.